NHLBI Educational Materials
How do I order NHLBI publications?
Printed versions of publications may be ordered from the NHLBI Center for Health Information. To order, select from these options:
- Order by phone: Call the NHLBI CHI, 1-877-NHLBI4U (1-877-645-2448) between 8:30 a.m. and 5 p.m. eastern time, Monday through Friday (closed Federal holidays).
- Order by mail: NHLBI Center for Health Information, P.O. Box 30105, Bethesda, MD 20824-0105
How can I change my order?
If you need to change your order please contact the NHLBI CHI and provide as much of the following information as you can:
- The complete name/organization you used to place the order
- The complete mailing address to which the order was sent
- The date that you placed your order
- A telephone number where we can reach you during the day
You can reach the NHLBI CHI between 8:30 a.m. and 5 p.m. eastern time, Monday through Friday (closed Federal holidays), by telephone at 1-877-NHLBI4U (1-877-645-2448) or email at firstname.lastname@example.org.
When can I expect my materials?
Your order will be processed within 1 to 2 business days of receipt. In most cases, orders will be shipped via U.S. Postal Service and generally take between 2 days and 3 weeks to arrive, depending on the size, weight, and destination of the materials. The NHLBI CHI will expedite shipping at the requestor's expense, charging the cost of special handling to the requestor’s commercial carrier account. Please contact the NHLBI CHI with a FedEx number between 8:30 a.m. and 5 p.m. eastern time, Monday through Friday (closed Federal holidays), by telephone at 1-877-NHLBI4U (1-877-645-2448) or email at email@example.com.
Do you ship materials outside the United States and U.S. Territories?
Printed materials may be shipped to locations outside the United States only for requestors who provide a FedEx account number arranged prior to shipment.
What should I do if materials are damaged or missing?
If items in your order are damaged or missing, please contact the NHLBI CHI so that we can send you the correct items as soon as possible. You can reach the NHLBI CHI between 8:30 a.m. and 5 p.m. eastern time, Monday through Friday (closed Federal holidays), by telephone at 1-877-NHLBI4U (1-877-645-2448) or email at firstname.lastname@example.org.
What materials are available as electronic only?
Some NHLBI publications may no longer be available in print but are available on the NHLBI website in electronic format, such as a PDF or HTML file. You can download these files from the Web and print them from your computer or mobile device.
How can I read mobi and epub files?
To view an ebook on your ereader device, select and download either the MOBI file (for Kindle devices), or the ePub file (for all other ereaders, the PC or MAC). To transfer a downloaded MOBI file to your Kindle device, you may email the file to your Kindle device's email address or transfer the file using a USB cable. Please refer to Amazon for specific instructions for your device. You may also use a USB cable to transfer a downloaded ePub file to your ereader device (please refer to your device instructions). To view the ePub file on a PC or MAC will require a third party ePub reader such as Adobe Digital Editions.
Why are there limits to how many publications I can order?
Limits are set to help ensure that the NHLBI can provide as many people as possible with printed materials and meet public health needs with its inventory and budget. The number of print copies available varies by item and may change depending on our supply at the time of the request. Electronic copies of NHLBI materials are available for downloading and printing on the NHLBI website.
How do I request quantities of materials beyond the order limit?
Requests for quantities greater than standard limits will be reviewed on an exception basis according to product availability and other considerations. You may contact us directly between 8:30 a.m. and 5 p.m. eastern time, Monday through Friday (closed Federal holidays), by telephone at 1-877-NHLBI4U (1-877-645-2448) or email at email@example.com.
Can I get a printer's file of a publication so I can print it myself?
We make press-quality PDFs available for many of our current titles. Upon request, we will provide you, free of charge, a press-quality PDF for commercial printing. Further permission is not needed to duplicate NHLBI materials.
Can I customize or cobrand NHLBI materials?
No changes should be made to the content of NHLBI materials that you distribute or reprint.
You can cobrand NHLBI materials by placing your organization’s name/logo next to the NHLBI logo prior to printing. Upon request, we will provide you with a press-quality PDF that can be cobranded by you or your print vendor.
Get more information on copyright, branding, and logo-related matters.